Privacy Policy
SkyCity Windows (“Community,” “We,” “Us”) respects your privacy and is committed to protecting it through our compliance with the following Privacy Policy. This policy describes:
• The types of information we may collect from you or that you may
provide when you visit our website (http://skycitywindows.com/;
“website”) or via email, text or other electronic messages between
you and the Community.
• Our practices for collecting, using, maintaining, protecting and
disclosing that information.
• Our policies and practices regarding your information and how we
will treat it. If you do not agree with our policies and practices, your
only recourse is not to use our website. However, you do have the
option to opt-out of some tracking (see: “Choices About How We
Use and Disclose Your Information”).
By accessing or using the website, you agree to this privacy policy.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our
website, including information:
• That is about you but individually does not identify you, such as
your age, gender and interests; how you came to the website (e.g.,
search engine, third-party website, media campaign or email); and
the pages and features of the website you use.
• By which you may be personally identified, such as name, postal
address, email address or telephone number (“personal
information”).
• About your Internet connection, the equipment you use to access
our website, and your location.
We collect this information:
• Automatically as you navigate through the site. Information
collected automatically may include IP addresses and information
collected through cookies, Web beacons and other tracking
technologies (see: “Usage Details, IP Addresses and Cookies and
Other Technologies”).
• Directly from you when you provide it to us (see: “Information You
Provide to Us”).
• From third parties, for example, our business partners.
Usage Details, IP Addresses, and Cookies and Other Technologies
As you navigate through and interact with our website, we may
automatically collect certain information about your equipment, browsing
actions and patterns. The information we collect automatically is
statistical data and does not identify any individual. It helps us improve
our website and deliver better and more personalized future services by
enabling us to:
• Estimate our audience size and usage patterns.
• Analyze and develop the Community’s sales and marketing
strategy, determine how visitors find the Community and its
website, the user’s interest regarding the Community’s services,
and how to improve the Community’s website.
• Store information about your preferences, allowing us to customize
our website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our website.
We do not collect personal Information automatically, but we may tie this
information to personal information about you that we collect from other
sources or that you provide to us. The technologies we use for this
automatic data collection may include:
Cookies (or browser cookies). Cookies are a technology of Web
browser software that allows Web servers to recognize the computer
used to access a website. A cookie is a small file placed on the hard
drive of your computer. You may refuse to accept browser cookies by
activating the appropriate setting on your browser. Unless you have
adjusted your browser setting so that it will refuse cookies, our system
will issue cookies when you direct your browser to our website.
Flash Cookies. Certain features of our website may use local stored
objects (or Flash cookies) to collect and store information about your
preferences and navigation to, from and on our website. Flash cookies
are not managed by the same browser settings used for browser
cookies. For information about managing your privacy and security
settings for Flash cookies, see “Choices About How We Use and
Disclose Your Information.”
Web Beacons. Pages of our website and our e-mails may contain small
electronic files known as web beacons (also referred to as clear gifs,
pixel tags and single-pixel gifs) that permit us, for example, to count
specific visitors who have visited certain pages or opened and clicked an
e-mail. The information we collect from these beacons is intended to
improve the user experience on our website: It is never sold to third
parties and is sent directly to our marketing automation and email
service called Marketing Cloud.
Information You Provide to Us
The information we collect on or through our website may include:
• Information that you provide by filling in forms on our website. This
includes, but is not limited to, information provided when you
submit a request for information or to be contacted by the
Community; a request for materials from the Community (e.g.,
DVDs, white papers and brochures); registering for an event; or
subscribing to email communication.
• Records and copies of your correspondence (including e-mail
addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for
research purposes.
• Details of transactions you carry out through our website and of the
fulfillment of your orders.
• Your search queries on the Site.
How We Use Your Information
The Community and/or its agents use information that we collect about
you or that you provide to us, including any personal information:
• To provide you with information, products, or services that you
request from us.
• To fulfill any other purpose for which you provide it.
• For marketing purposes.
• To present our website and its contents to you.
• To allow you to participate in interactive features on our website.
• In any other way we may describe when you provide the
information.
• For any other purpose with your consent.
We never sell your personal information.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information
you provide to us. We have created mechanisms to provide you with the
following control over your information:
Tracking Technologies and Advertising. You can set your browser to
refuse all or some browser cookies, or to alert you when cookies are
being sent. To learn how you can manage your Flash cookie settings,
visit the Flash player settings page on Adobe’s website. If you disable or
refuse cookies, please note that some parts of this site may then be
inaccessible or not function properly.
This website uses Google Analytics to track website activity and visitor
behavior. If you want to opt-out of being tracked by Google Analytics,
you may use the Google Analytics Opt-out Browser Add-on. Google
Analytics also collects data about visits to the website via the
DoubleClick cookie and Floodlight tags. This information is being used to
provide demographic and interest data about visitors to the website and
to target online display advertisements on third-party websites. Using
Google’s Ads Settings, visitors can opt-out of Google Analytics for
Display Advertising and customize Google Display Network ads.
Promotional Offers from the Community. If you do not wish to have
your contact information used by the Company to promote our own
services, you can follow the link to unsubscribe from mailing lists at the
bottom of email communication; send an e-mail to ____________stating
your request; call ___________ and ask to be removed from marketing lists. This opt-out does not apply to information provided to the
Community as a result of entering into a residence agreement, providing
health records or other transaction.
Accessing and Correcting Your Information
To review and change your personal information, you may call us at
_________ or send us an e-mail at —————————— to request
access to, correct or delete any personal information that you have
provided to us. We may not accommodate a request to change
information if we believe the change would violate any law or legal
requirement or cause the information to be incorrect.
Data Security
We have implemented measures designed to secure your personal
information from accidental loss and from unauthorized access, use,
alteration and disclosure. All information you provide to us is stored on
our secure servers behind firewalls.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we do our best to protect your personal
information, we cannot guarantee the security of your personal
information transmitted to our website. Any transmission of personal
information is at your own risk. We are not responsible for circumvention
of any privacy settings or security measures contained on the website.
Minors
No portion of SkyCity Windows Communities’ website, services and
agency services is directed towards minors (individuals below the age of
18). The company does not solicit any information about minors, nor
does it market to minors.
Enforcements
Questions or complaints about SkyCity Windows Communities’ privacy
policy, as well as concerns about the Community’s enforcement of the
policy, can be directed to:
SkyCity Windows
c/o Sales and Marketing Department
5690 Steeles Ave. W, Suite 310
Vaughan, ON, L4L 9T4
Phone# __
Policy Change Notification
We may change this policy from time to time.